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Tipping Expert
Typed manuscript versions of the papers whose titles are in blue can be obtained by clicking on the relevant link. I no longer have manuscript versions of the older papers whose titles are in black, so cannot post them online. However, I do have PDF copies of the published versions of all these papers and will send them to interested readers on request. Request a paper here.
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Tipping Bibliography (last updated Oct. 20, 2020)
Lynn, M. Did the COVID-19 pandemic dampen Americans' tipping for food services? Insights from two studies. Compensation & Benefits Review, forthcoming.
Alexander, D. Boone, C. & Lynn, M. The effects of tip recommendations on customer tipping, satisfaction, re-patronage, and spending. Management Science, forthcoming.
Lynn, M. (2021). The effects of the big five personality traits on tipping attitudes, motives and behaviors. International Journal of Hospitality Management, 92, 102722.
Frank, D.G. & Lynn, M. (2020). Shattering the illusion of the self-earned tip: The effect of a restaurant magician on co-workers’ tips. Journal of Behavioral and Experimental Economics, 87, 101560.
Lynn, M. (2020). The effects of minimum wages on tipping: A state-level analysis. Compensation & Benefits Review, 52 (3), 98-108.
Lynn, M. & Brewster, Z.W. (2020). The tipping behavior and motives of U.S. travelers abroad: Affected by host nations' tipping norms? Journal of Travel Research, 59(6), 993-1007.
Lynn, M. & Kwortnik, R.J. (2020). Tipping policy effects on customer satisfaction: An informative failure to replicate. International Journal of Hospitality Management, 86, 102448.
Lynn, M. (2019). Predictors of occupational differences in tipping. International Journal of Hospitality Management.81, 221-228.
Lynn, M. (2018). How motivations for tipping vary with occupational differences in descriptive tipping norms. Journal of Behavioral and Experimental Economics, 77, 1-10.
Lynn, M. (2018). The effects of tipping on consumers’ satisfaction with restaurants. Journal of Consumer Affairs,52 (3), 746-755.
Lynn, M. & Brewster, Z. (2018). A within-restaurant analysis of changes in customer satisfaction following the introduction of service inclusive pricing or automatic service charges. International Journal of Hospitality Management, 70, 9-15.
Lynn,M. (2018). Are published techniques for increasing service gratuities/tips effective? International Journal of Hospitality Management, 69, 65-74.
Lynn, M. (2017). Does tipping help to attract and retain better service workers? Journal of Foodservice Business Research, 20 (1), 82-89
Wang, S. & Lynn, M. (2017). The effects of service charges versus service-included pricing on deal perception. Journal of Hospitality & Tourism Research, 41(2), 246-254.
Lynn, M. (2017). Should U.S. restaurants abandon tipping? A review
of the issues and evidence. Psychosociological Issues in Human Resource Management, 5(1), 120-159.
Lynn, M. (2016). Motivations for tipping: How they differ across more and less frequently tipped services. Journal of Behavioral and Experimental Economics, 65, 38-48.
Lynn, M., Giebelhausen, M. Garcia, S., Li, Y. & Patumanon, I. (2016). Clothing color and tipping: An attempted replication and extension. Journal of Hospitality & Tourism Research, 40(4), 516-524.
Lynn, M. (2016). Why are we more likely to tip some service occupations than others? Theory, evidence and implications. Journal of Economic Psychology, 54, 134-150.
Lynn, M. & Kwortnik, R.J. (2015). The effects of tipping policies on customer satisfaction: A test from the cruise industry. International Journal of Hospitality Management, 51, 15-18.
Lynn, M. & Starbuck, M. (2015). National differences in in tipping customs: The effects of national attitudes toward tipping and sensitivities to duty and social pressure. Journal of Behavioral and Experimental Economics, 57, 158-166.
Brewster, Z., Brauer, J.R. & Lynn, M. (2015). Economic motivations and moral controls regulating discrimination against black and Hispanic diners. The Sociological Quarterly, 56 (3), 506-538.
Lynn, M. (2015). Negative perceptions of Christian tippers: How widespread are they? Journal of Foodservice Business Research, 18 (2), 163-170.
Lynn, M. (2015). Explanations for service gratuities and tipping: Evidence from individual differences in tipping motivations and tendencies. Journal of Behavioral and Experimental Economics, 55, 65-71.
Lynn, M. (2015). Service gratuities and tipping: A motivational framework. Journal of Economic Psychology, 46, 74-88.
Lynn, M. & Brewster, Z. (2015). Racial and ethnic differences in tipping: The role of perceived descriptive and injunctive tipping norms. Cornell Hospitality Quarterly, 56 (1), 68-79.
